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Data deletion

Data deletion on request

You can delete your business's data whenever you choose. Sign-in is required, so nobody else can delete your records.

Delete my data Privacy policy

Steps

Deletion steps

Full business data deletion

  • Choose Delete my data, which opens app.venditory.com/settings/delete-data
  • Sign in as the business owner; sign-in is required
  • Confirm the deletion
  • A confirmation email follows when deletion is complete

Disconnect one social account

  • Sign in as the owner or an admin
  • Open Studio, then Connections
  • Choose Disconnect on the account
  • The connection and its encrypted access token are deleted at once
  • Access can also be removed in the platform's own settings, under apps and websites

Scope

Records deleted and records kept

Deleted

  • Logins and staff records
  • Customer records, gift cards, appointments and consignor records
  • Products, stock and store settings
  • Leads, visit notes, routes and territories
  • Posts, images, the brand kit and connected platform tokens
  • Usage and error logs tied to the business

Kept, as the law requires

  • Payment and invoice records: amount, date, result and reference
  • The legal name, billing address and tax ID on those invoices
  • Kept only for as long as tax law requires, then deleted
  • Card and bank details are never held by Venditory; MiCamp keeps its own records under its own policy

Timing

Deletion timing

  • Connected platform tokens: deleted at once
  • All other records: deleted within 30 days of the request
  • Backup copies: removed as the backups expire, within a further 30 days
  • Closing an account without choosing Delete my data keeps the records for 6 months, then deletes them