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Help Center: FAQ

Frequently asked questions

Every question answered on this site, grouped by topic. Each one opens its full answer.

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FAQ

Questions by topic

General

What is Venditory?Can I try the software before buying?Is there a mobile app?How is Venditory priced?Who processes card payments?Can I bring my existing data?

Pricing and billing

Is there a setup fee?Can I buy two products together?How are additional stores priced?Is Command included?Can I add a product later?Is there a free trial?Can I get a refund?Is there a contract?How do 6-month and yearly terms work?What is the Beta Program?

Mix and match

How is each combination priced?Can I mix tiers, such as Premium Studio with Flagship Store?What does Platinum include?Are additional stores included?

Contact and support

How fast is a reply?Can I send a message outside business hours?Can you call or text me back?How do I delete my data?Who holds my card details?

Beta Program

Who can apply to be a beta tester?What does a beta tester pay?What do I have to do each week?Is the software finished?Is the information I give kept private?Can I leave the beta?Is there an early features program for current customers?

Payouts and held funds

Does Venditory hold my money?Who decides how fast I am paid?Can a processor hold back part of my sales?What should I read in the agreement before I sign?Where do I ask about a late deposit?Does my card processing change if I leave Venditory?

Installing on a phone

Is there a mobile app?

Questions not listed

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